Most Common Questions

Do ads work on mobile and other platforms?
Our ads work on any platform. However, we do not offer mobile-specific targeting at the moment.
I want a refund. How do I go about the process?
In order to process your refund, you will need to open a support ticket here: Do note that if you would like to get a refund, you will need to close the PayPal dispute first (if you have one) before opening a support ticket.
How does FullTraffic guarantee the services provided?
All our services are guaranteed. Please read more about how we guarantee our services at our Terms of Service.
What is FullTraffic's refund policy?
We have a policy of returning your money every time we do not comply with what we promised. If you were to find any discrepancies with our terms of service or are unsatisfied with your campaign you may open a ticket explaining the situation and we will investigate the issue. In the case of an agreem...
Can I use affiliate links or ad tags for my campaign?
When you use our service to purchase an campaign, you can use the destination URL of your choice - as long as it do not violate our terms of service. Some affiliate links allow you to separate the image and the link URL so it can work in our system. Ad tags will not work since those are made up of H...
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Need More Help?
If you have not found the answer to your question in our Frequently Asked Questions, or need to contact our staff, please email us.