FAQ

Why choose FullTraffic as my traffic provider?

With more than 4,000 satisfied customers from Version 1, we can proudly say that NO campaign was refunded due to bad traffic service. Our traffic is 100% real visitors that will see your site in a full size browser.

How does FullTraffic guarantee the services provided?

All our services are guaranteed. Please read more about how we guarantee our services at our Terms of Service.

Is the traffic that FullTraffic serve "compatible" with Google Analytics?

Not all visitors are tracked by Google Analytics, that depends on many factors that are required by Google that may not always be satisfied by the visitor. As an example, Google Analytics usually requires 30 seconds of browsing time and at least one click in order to count the visitor. Our counter will count a visit every time a visitors is sent to your site. We strongly suggest that you use "server-side" counters, which work with your site's Raw Access Logs which count your real visits.

What does SEO mean?

SEO refers to Search Engine Optimization. People tend to only look at the first few pages of search engine results. That’s why it’s so important that a site ranks highly for the relevant search terms. Search engine optimization does exactly that: it allows you to capture a larger share of search traffic by improving your site’s search engine ranking.

What is Search Engine Submission?

Normally it can take ages to get listed in popular search engines, but you can avoid the wait with our advanced submission services. You are listed either within 7 days / 9 days / 15 days of service completion, or you get your money back.

What is Search Engine Advertising?

Paid search advertising refers to the ads on the right hand side of search engine results.

What is PPC?

Pay per click (PPC) is an advertising model used in search engines, advertising networks, and content websites/blogs, where advertisers only pay when a user actually clicks on an ad to visit the advertiser's website. Advertisers bid on keywords they believe their target market would type in the search bar when they are looking for a product or service. When a user types a keyword query matching the advertiser's keyword list, or views a page with relevant content, the advertiser's ad may be shown.

Why use FullTraffic to advertise on Google?

With FullTraffic's Quick PPC, you are paying for click costs as well as for the expertise and management time of the search engine marketing expert who sets up and manages your campaign. Having your campaign managed by an expert means that you don’t have to spend any of your time on learning about paid search and painstakingly managing your campaign over time. The superior skills and expertise of our search engine professionals ensures that you receive high quality, qualified traffic from Internet users who are highly likely to be interested in what you offer.

How does the Search Engine Optimization work?

Our SEO packages take care of all your basic organic search engine optimization needs which will help increase your free search engine traffic. Packages combine keyword analysis, code optimization and submission services to pave the path of your search engine success.

What are my payment options?

Customers of FullTraffic can pay by credit card or PayPal. We accept Visa, MasterCard, American Express, Diners Club and Bankcard.

In what currency are your prices listed?

All prices are listed in US dollars. If your credit card statement is based on a different currency, the charges to your credit card will be converted to and displayed in your home currency on your credit card statement. We apologize for any inconvenience that this may cause.

Are your order forms on a secure server?

Yes. All ordering processes on FullTraffic's Website take place on a secure server and we can assure you that your credit card details will remain confidential at all times.

Do you provide services for Adult websites?

We do provide optimization and submission services for Adult websites, but with some restrictions depending on the content and the explicit nature of the website. Due to legality restrictions we are NOT able to provide traffic services for Adult websites. SUBMISSIONS: We will carry out submission services for Adult websites, but only to search engines that accept adult websites in their indexes.

You may purchase packages for Adult Content Websites at AdultFullTraffic.Net.

Where can I edit my account details?

All you have to do is login to your account and go to My Account. Here, you are able to securely edit your personal details and email communication preferences.

What are meta tags?

Meta tags are bits of text placed within the HTML code, but that are not displayed on the website. Search engines use these tags for the sole purpose of indexing and cataloging your website. The meta tags are always found between the <Head> and </Head> tags.

How long does it take until my campaign is activated? Why the wait?

All purchases may take up to 3 business days to be activated. Purchases made by credit card will always attach to this rule, however, purchases made with PayPal may be activated faster than that.
The reason for the wait is that our credit card processor investigates and validates all payments in order to prevent Fraudulent payments. We need to wait for their confirmation before we can activate your campaign.

Why does my visitor count differ from FullTraffic's?

There are many different visitor counters and they all have different requirements as to how they count for a visit. FullTraffic's counter increase by an increment of 1 every time your website is shown to the visitor. Other third party counters may require 30 seconds of browsing in your site, one or more clicks, etc. There may also be a time lag between the visits and the count of that visit. For instance, your counter may update once every 3 hours, 8 hours or 12 hours, while the visitors are still being sent.
Furthermore, if your hosting is not prepared to receive a large amount of visitors in a short period of time, it may cause your hosting to overload and crash. While your site is down we continue sending visitors which will not be counted by your counter. For further information, please send as an email.

Where does the traffic come from?

We operate with an ad network of more than 5 million publishers (i.e. websites). Your site is shown as a pop-in (which is an embedded window to the publisher's website) while the visitor is browsing the publisher's website. The visitor must decide whether to continue browsing in your site or close the window and continue browsing the publisher's website. Every time your site is popped-in the publisher's website you have received a real visitor to your site. We consider this to be the most effective method of advertising and provide the best return on your investment.

How does FullTraffic deliver TARGETED traffic both by category and country?

FullTraffic uses an ad network of more than 5 million publishers (websites) to target your traffic. We categorize our publishers' websites according to different criteria (ex: finance, entertainment, travel, etc) and we use those categories to target your site.
In order to target your visits by country, we use an IP to Location database where we track the IP of the visitors and we match it to the appropriate country.
IMPORTANT: All targeted campaigns are IP Unique, which means that you will not receive the same visitor twice. In order to achieve this, we record and save the IP address of each visitor so it does not repeat.

Are targeted campaigns IP Unique?

Yes, all targeted campaigns are IP Unique. This means that you will not receive the same visitor twice. In order to achieve this, we record and save the IP address of each visitor to avoid any repeated visitor.

Does FullTraffic offer a reseller program?

Unfortunately, we currently do not offer a reseller program. We are working in the development of the program and should be implemented shortly.
In the meantime, you can use our affiliate program to refer your sales and received a 10% commission. If your referrals exceed $2,000 in sales a month you may receive a 25% discount on your purchase (at this point you may not apply the 10% commission anymore).

How long does it take for my campaign to be completely delivered?

The delivery time depends on the type of campaign (global or targeted) as well as the total demand for traffic during the day. On average, global campaigns deliver 2,000 to 4,000 visits per day and targeted campaigns deliver 5,000 to 7,000 a day. However, the amount delivered per day may increase when there is less total traffic being delivered and decrease when there is more.

Why does FullTraffic require a fax confirmation? What if I don't have a fax machine?

We use a fax confirmation in order to validate your purchase. Due to the large amount of fraudulent purchases, we require a fax confirmation with the credit card owner's signature in order prevent possible litigation. It's a simple and efficient way to make the purchase process faster and safer for you, our client. If you do not have a fax machine nearby, you may use someone else's machine. If that is not possible either, you may print, sign, scan, and email the document to sales@fulltraffic.net and we will consider the validity of the documentation. If further information is required, we will contact you.

What is the affiliate program? How does it work?

Our affiliate program is a program where you can refer other clients to our website and every purchase they make you earn a 10% of the total purchase amount.
This is how it works:
1. You put links on your website, newsletter, etc.
2. Visitors click your links and go to FullTraffic.Net to buy Traffic Packages or Search Engine Services.
3. You earn 10% on every order your referred visitors make.
4. PLUS, every referred visitor will remain as your customer for 6 month, even if he/she doesn't buy anything.

What is FullTraffic's refund policy?

We have a policy of returning your money every time we do not comply with what we promised. If you were to find any discrepancies with our terms of service or are unsatisfied with your campaign you may open a ticket explaining the situation and we will investigate the issue. In the case of an agreement with you statement a refund of your money will be issued on a pro rata basis.
If there is no legitimate reason for a cancellation of the campaign and early termination fee of $15 will apply and the remainder amount will be refunded on a pro rata basis.

Can I pause my campaign from my account?

No, in order to pause a campaign you need to open a ticket requesting so and we will asses the situation accordingly. When the situation avails so, we will pause your campaign until further notice from you is received. At that point we will resume your campaign and traffic will restart delivering normally.

Can I change my destination URL from my account?

Yes. In order to do so you will have to go to your Stats page and there you will find a link that will allow you to change the URL.

Does FullTraffic offer any discount coupons?

Yes, our discounts apply for large volume customers. We will provide you with a coupon for your next purchase if the total amount purchased within the month reaches the following limits:
$3,000 - 15% discount coupon
$5,000 - 20% discount coupon
$8,000 - 25% discount coupon
$10,000 or more - 30% discount coupon
Also, we regularly offer special promotions for which you will be notified via email or under our Traffic Packages page.