Any online business lives and dies with its customers. It doesn't matter how cheap the business is to run because it is online. If it does not have customers, it will starve financially and it will die. The focus of any business, online or offline, is to attract customers and convert them into sales. The problem is the first part - people have trouble attracting customers online.
Knowing how to attract customers is the first step in creating and running a successful online business. Attracting customers and converting them to sales boils down to two things – getting them to go to the website, and getting them to stay.
Pricing for Your Audience
Generally, businesses want to sell products at a high price. It's a common practice to prefer average sales at a high price per unit rather than a lot of units at a lower price. However, determining what is a “high price” is important. If you're targeting an audience that...
Your business is already customer-friendly. You offer a lowest price guarantee. You have a generous return and exchange policy. And for longtime customers, you're flexible on your payment terms.
Isn't that more than enough?
Actually, it's not.
If you want customers to rave about your business, you need to really spoil them. It's easier and less costly than you think. Here's how to make your business a service standout - one that customers can’t wait to recommend to family and friends.
REPLY AS IF IT'S THE PRESIDENT CALLING
Promptly reply to your customers' calls, emails and texts - on the same day and even better, within an hour. If it's a question, answer it. If it's a problem, solve it. If it's a compliment, offer gracious thanks. Make sure you reply to Facebook posts and tweets, as well. An attentive company makes for very satisfied customers.
TRUMP EVEN THE BEST GIRL FRIDAY
Wondering why your email subscriber list is shrinking? Let this study by Get Satisfaction fill you in.
Apparently, research by ExactTarget indicates that "77 percent of US online consumers admit they've become more cautious about giving companies their email address." While email does provide one of the quickest and most convenient means to reach customers, it also makes it easy for people to cut you out.
So how do you stop your subscriber count from dropping? Take a closer look at your email marketing strategy and check to see if you’re making any of the following mistakes. According to Get Satisfaction, these are the top reasons why people hit the unsubscribe button.
54% of users unsubscribe from email lists because of emails received too frequently.
While email is a good way to stay in your customers’ radar, overdoing it can do more harm than good. If you’re sending regular emails to your customers, it’s...
Social media sites like Facebook, Twitter, and LinkedIn are not for everyone. However, if you're in the right industry, these sites can boost your profits and bring your business more customers than you can handle. The key to making this work is to understand what's under the hood of your favorite websites.
LinkedIn is, more or less, a professional network. This site is one of the most underused websites on the Internet. It's a great way for B2B businesses to build and expand their influence. Because LinkedIn is comprised of professionals, you should have a difficult time reaching out to people in pretty high places within professional organizations.
Unlike randomly searching on Google for the owner of some business you want to do business with, LinkedIn allows you to make friends with them and have a dialog with the owner. Sometimes, you can interact with CEOs of large corporations. It's not just for...
Landing pages include some of the most important aspects of a website and can choose the difference between you getting a sale or losing one. They act as the window into your product or service and give you a chance to have a personal exchange between each of your viewers. People will get a good idea of what you are offering and then will get the opportunity to invest in what you have to offer. The reason that landing pages are very important comes from the inherent risky nature of any type of ad and how people will react to them. If you are getting the correct people to come and view your landing page then you will see effective increases in your viewership and users.
The beginning to creating a great landing page is to first figure out the most important parts of your product. Are you trying to sell a product to a specific group of users? Well, then you need to make sure that you include the right info in your landing page so that these same people will not...
You have an idea for an article, some targeted keywords for search engine optimization (SEO), and a good angle of approach. Now all you need is an effective title. After all, effective parts (from title to intro to body to conclusion) make for an effective Web content article. Somehow though, the headlines or titles you think of don't seem to work for you.
Take a step back and think about it for a second.
What's Your Objective?
It all boils down to one question: what do you want your readers to do? You optimize your website's content for maximum search engine visibility because you want users to find your website. When they do find it, what do you want your optimized content to make them do?
The business objective behind content varies from simply informing readers to making sales pitches. There is always a bottom line though – a certain end result that a call to action wishes to bring about. If you want your Web content to...
Many people today are no stranger to brands - they're everywhere. A brand can be thought of as a name, image, or sign that promises a unique value that differs from the competition. Basically, it's what sets you apart; it makes you memorable. Branding helps catapult a company to iconic status. It also helps the professional lives of many individuals when they cultivate a personal brand throughout their careers.
The benefits of branding are becoming increasingly important in recent times. As the world gets smaller, more people, products, and services are readily available. People and companies, more than ever, need to stand out, demand attention, and retain customers. So, how does branding help with all that?
It's a powerful way to streamline and convey your unique values.
Even though it's impossible to control every impression you leave on a person, a successful brand manages to get close. The act of branding demands that you...
Twitter has been a long-standing platform for social media and marketing since its creation. Basically you have a new system for getting people to track you and subscribe to your posts that you could do every ten minutes or once a week. Due to the sheer overload of posts on everyone's twitter this means that you have full right to post whatever you want about your product or service whenever you would like to and almost no one will get annoyed. This will be different towards everyone as people will have different numbers of followers and such, but usually Twitter is a great place to bounce some ideas off of your customers and receive some feedback. For this reason Twitter also makes a great place for online website promotion due to the social and viral nature of the website.
One lesser-known method for creating a viral tweet is to use specific keywords to get people to want to retweet yours. Many times you will see people just putting the letters RT or writing retweet...
The most important piece of running a social media campaign is making sure that you are actually increasing your efforts and making a significant profit off of your work. People will often focus on what seems like the largest piece of a deal and will see how many people they can get to link to their website and how many likes or favorites they can get which works, but the truth is that these are just secondary issues. The real thing that you are searching for when you enter into a promotional campaign using social media is the increase in clicks and page views. People and investors want to see larger traffic gains from this type of campaign and it can be done but the truth is that you need to constantly increase your efforts to make sure that you are getting better and better with the traffic gains over time, this is to say that there can be a plateau effect that plagues the people that run social media and do not have enough tricks up their sleeve to finish the job.
If you have ever tried to analyze the value of the different parts of your website you will realize that it is no easy task. Figuring out what is wrong with your website is not as simple as reading a chart anymore as there is no good way to figure out what is bringing the revenue into your website. One of the most important parts of a website is the landing page because it decides what will make the decision for your customer, once he sees your landing page he will make the choice between continuing onto your website's main page and then will either go forth and purchase what you are trying to sell. Basically we will always focus on the way to make more revenue and the main thing to think about in this instance is definitely the landing page, so today we will discuss the best way to value your page and whether or not you are doing a good job at monetizing it.
Landing pages are fundamental parts to a website that will be bringing in more visitors or large amounts of...